Our Services
We provide timely technical support to ensure smooth operation.
You can be assured of prompt and proper support from DLS's technical support team.
You can be assured of prompt and proper support from DLS's technical support team.
Help Desk Service
- Hotline service available for 24/7/365

Tailored Response by
Incident Type
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Controller
- Failure recovery process
- Root cause identification & maintenance
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Hardware
- Follow maintenance guidelines and secure operational stability
- Immediate sourcing and replacement of parts related to incidents
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Parts
- Guarantee the availability of spare parts for the products which are within their warranty period (or for minimum 10 years after the expiration of the warranty period).
- Minimize the lead time of replacement
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Software
- Recovery from back-up file
- Logic verification